Resources for O’Connor Electric
FBTS is your IT support company. In order to provide excellent service we install remote management software on all of our customer’s devices.
To O’Connor Electric Office Staff: Your computers already have our Remote Agent Software Installed. You don’t need to install anything. Please refer to the section below on “How to Request Support”
Field Employees: please download and install the OConnor Remote Staff Agent.
As more downloads become available for O’Connor Staff they will appear here
- Remote Agent Software for 9 Centennial Drive Office Employees – OConnor Office Employees Agent
- Remote Agent Software for Field Employees – OConnor Remote Staff Agent
Installation Instructions for Remote Agent Software:
- Download the Agent Software that is appropriate for Office or Field Workers – if prompted by antivirus applications please ignore all warnings
- Run the application, the only prompt you will see is “Agent Installed Successfully”
How to Request Support
- See instructions on How to Create a Ticket
Thank you for the chance to serve you